Terms of Service

These Terms of Service govern your use of https://virginiabedbugexperts.com and related pages operated by Southern Pest Eliminators Corp, doing business as The Bed Bug Experts and Virginia Bed Bug Experts ("we," "us," or "our"). Virginia pesticide business license 17040.

By using the site, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the site.

Questions: service@virginiabedbugexperts.com, or call Richmond and Central Virginia at (804) 346-5667, Charlottesville at (434) 443-7551, Fredericksburg and Northern Virginia at (540) 870-0254, or Hampton Roads at (757) 600-6073.

What this site is for

The site provides information about bed bug treatment in Virginia and a way to request a Free Quote or call a local team. Website content, including the Virginia Bed Bug Guide, is general information. It is not a diagnosis, a treatment plan, or legal or medical advice.

Quotes and pricing

A request submitted through the site is a request for a Free Quote, not a booking and not a guarantee that we can be there at a particular time. Same-day or emergency service is offered when scheduling and conditions allow; we do not promise 24/7 availability.

Prices published on the site (including heat treatment at $2.00 per square foot, Aprehend at $0.75 per square foot, and hybrid treatment at $0.85 per square foot plus $500 per heated room) are starting figures for planning. The amount you pay is the amount in the written quote we provide after we understand the property and the work involved. Taxes, travel, access, preparation, or changes in scope may affect the final price.

Financing may be available through Wisetack, subject to application and approval. Wisetack’s terms apply to any financing agreement you enter with them.

Treatment and warranty

Any treatment work is performed under the written quote and our service terms. Our 6-month warranty, including what it covers and what can void it, is described on the 6-Month Warranty page. The warranty terms on that page, and any written warranty we give you with a job, control if there is a conflict with a general statement on the site.

You are responsible for following the preparation and aftercare instructions we provide. We are not responsible for damage or infestation caused by conditions we did not treat, by failure to follow those instructions, or by later introduction of bed bugs.

Using the site

You agree not to misuse the site, attempt to break its security, scrape it in a way that harms its operation, or submit false or someone else’s information in a quote request. We may change, limit, or discontinue any part of the site at any time.

The site, logo, text, and other content are owned by us or our licensors. You may not copy them for commercial use without our permission. You may share links to public pages.

Third-party services

The site may link to other websites or embed tools from other companies (for example, Google, Wisetack, or our form provider). Their terms and privacy policies apply to those services. We are not responsible for their content or practices.

Disclaimer and limitation of liability

The site is provided "as is." To the extent allowed by law, we disclaim warranties about uninterrupted or error-free operation of the site, and about information on the site being complete for your particular situation.

To the extent allowed by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the site. For website use, our total liability is limited to $100. This limit does not change any rights you have under a written service agreement or warranty for work we actually performed, or any rights that cannot be limited under Virginia law.

Governing law

These terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules. Courts located in Virginia shall have exclusive jurisdiction, except where the law requires otherwise.

Changes

We may update these terms from time to time. The "Last updated" date at the top will change when we do. The current version will always be posted at https://virginiabedbugexperts.com/terms. Continued use of the site after an update means you accept the revised terms.